Privacy policy
Re:work Privacy Policy
Last Updated: September 2025
Who We Are
Re:work is a specialist recruitment company providing comprehensive HR recruitment and talent acquisition services across Europe. Our services are delivered through Rework Recruitment Limited and Rework Talent Limited, which operate as independent data controllers.
Contact Information:
- Website: https://www.rework.hr/
- Email: hello@rework.ie
- Data Protection Queries: hello@rework.ie
- Address: The Old Station House, 15a Main Street, Blackrock, Dublin A94 T8P8
Our Privacy Commitments
We protect your privacy - it's fundamental to our business
We're transparent - you'll always know how we use your information
Humans decide - AI helps us, but people make all recruitment decisions
We're efficient - no unnecessary data collection or retention
We're secure - enterprise-grade protection for all your information
We're responsive - quick, professional responses to all your data protection requests
Information We Collect
From Candidates
Personal Information You Provide:
Name, contact details, employment history, qualifications
CV, skills information, salary expectations, career preferences
Interview availability and scheduling information
References and previous employer details
Information We Create During Our Process:
Interview notes, assessment records, performance evaluations
Job matching analysis and recommendations using AI technology
Communication records and interaction history
Market insights and salary benchmarking data
Interview recordings and transcriptions (with your consent)
From Clients and Business Contacts
Contact and Business Information:
Contact details, job titles, company information
Hiring requirements, role specifications, company culture information
Communication history, meeting notes, feedback on candidates
Payment information for business transactions
Sources of Information
We collect information from:
CVs and application forms you provide directly
Our correspondence, phone calls, and emails with you
Website visits and online interactions
Professional networking platforms (LinkedIn, etc.)
References and previous employers (with your consent)
Industry contacts and professional networks
Special Category Data: CVs may occasionally contain special category information (nationality, health information, etc.). We do not actively seek this information and process it only incidentally with additional safeguards under Article 9(2)(b) GDPR.
Why We Process Your Information (Legal Basis)
Legitimate Interest (Primary Basis)
We have a legitimate business interest in:
Operating our specialist recruitment business
Maintaining candidate and client relationships
Providing enhanced services using modern AI technology
Sending relevant job opportunities and market insights
Building and maintaining our professional network
Balancing Your Privacy: We've carefully balanced our business interests against your privacy rights and believe the minimal privacy impact is outweighed by the benefits of improved recruitment services. You can object to this processing at any time.
Additional Legal Bases
Contract: To perform recruitment services and business agreements
Legal Obligation: To comply with employment law, tax obligations, and regulatory requirements
Consent: Where you've specifically agreed to particular uses (e.g., interview recordings)
AI and Technology-Enhanced Services
We use artificial intelligence and advanced technology to enhance our recruitment services while maintaining human oversight of all decisions.
What AI Technology We Use
Intelligent Analysis: AI helps analyze CVs, interview recordings, and candidate profiles to better understand skills, experience, and job fit
Enhanced Matching: AI assists in identifying suitable opportunities for candidates and the best candidates for our clients
Communication Support: AI helps draft more effective, personalized communications and maintain detailed interaction records
Market Intelligence: AI helps analyze market trends and salary data to provide better advice
Your Control and Protection
Human Decision-Making: All final recruitment decisions are made by experienced human recruiters - AI provides analysis and recommendations only
No Automated Decisions: We do not use AI to make automated decisions about your suitability for roles
Object to AI Processing: You can request human-only processing at any time
Data Security: All AI processing uses enterprise-grade security with encryption
EU Processing Priority: Your data is processed within the EU/EEA where possible
No AI Training: Our AI partners do not use your personal information to train AI models
How We Use Your Information
For Candidates
Match you with suitable job opportunities across our service areas
Present your profile to relevant clients with your explicit consent for each opportunity
Coordinate interviews and manage recruitment processes
Provide career advice, market insights, and salary benchmarking
Maintain long-term relationships for future opportunities
Manage our business operations and client relationships
Agent Relationship: When you register with us, you're agreeing to our companies acting as agents for you in your pursuit of employment opportunities until you opt out (which you can do at any stage).
For Clients and Business Contacts
Understand your hiring requirements and organizational needs
Present suitable candidates for your opportunities
Coordinate interviews, placements, and recruitment processes
Provide recruitment services, market intelligence, and consultation
Manage business relationships and service delivery
Job Opportunities and Communications
We may send you relevant job opportunities, industry insights, market intelligence, and career advice based on your profile and preferences. You can opt out of these communications at any time.
Who We Share Information With
Our Clients
We share candidate information with client companies when:
Presenting your profile for specific job opportunities with your explicit consent
Arranging interviews and managing recruitment processes
Providing references and background information as requested
Following up on placement success and performance
Technology Partners
We work with carefully selected technology partners to deliver our AI-enhanced services:
AI Analysis Platforms
Purpose: Intelligent analysis of recruitment information and communication enhancement
Location: EU data centers
Safeguards: Comprehensive data processing agreements, SOC 2 certified, no AI training on personal data
Database Management Services
Purpose: Secure storage and management of candidate and client information
Location: EU data centers
Safeguards: Data processing agreements, enterprise security certifications
Professional Services
Purpose: Transcription services, background checks (with consent), IT support
Safeguards: Strict confidentiality agreements and security requirements
Legal and Professional Requirements
Legal advisors and professional services (under confidentiality agreements)
Regulatory authorities where required by law
In connection with legal proceedings or investigations
We Never Share Your Information With
Competitors or other recruitment agencies
Marketing companies or advertisers for unrelated purposes
Any third parties without appropriate legal basis and safeguards
International Data Transfers
We prioritize processing your information within the EU/EEA. Where limited transfers outside the EU/EEA are necessary for service delivery, we ensure appropriate safeguards:
Standard Contractual Clauses approved by the European Commission
Adequate security measures including encryption and access controls
Minimal data transfers only where necessary for service delivery
EU priority processing wherever technically possible
You can request specific information about data transfers affecting your information.
How Long We Keep Your Information
Standard Retention Periods
Active recruitment relationships: While you're actively seeking opportunities through us
Completed placements: 7 years from placement date (legal requirement)
General candidate records: 7 years from last meaningful contact
Client communications: 7 years aligned with related recruitment activities
Business records: As required by law (typically 7 years)
Active Review Process
After 6 years, we'll contact you to confirm continued interest in our services
You can opt to continue for another period or request deletion
If we don't hear from you, information is automatically deleted at the 7-year point
You can request deletion at any time, subject to legal retention requirements
Legal Retention
We may retain information longer where required by employment law, regulatory requirements, legal proceedings, or contractual obligations.
Your Rights Under GDPR
Access Your Information (Article 15)
Request a copy of all personal information we hold about you, including AI analysis, communication records, and system notes.
Correct Your Information (Article 16)
Ask us to correct any inaccurate information across all our systems and update AI analysis accordingly.
Delete Your Information (Article 17)
Request deletion from all our systems, though we may need to retain some information for legal or legitimate business reasons.
Object to Processing (Article 21)
Object to AI processing and request human-only service
Object to processing based on legitimate interest
Opt out of job opportunity communications
Data Portability (Article 20)
Request your information in a structured format to transfer to another service provider.
Restrict Processing (Article 18)
Ask us to stop processing your information in certain circumstances, such as while investigating accuracy concerns.
Human Review
Request that any AI-assisted decisions or analysis be reviewed by a human recruiter.
How to Exercise Your Rights
Contact us using the details at the top of this policy. We'll respond within 30 days and may need to verify your identity before processing your request.
Identity Verification: We accept a copy of your national ID card, driving license, passport, or birth certificate plus a utility bill not older than three months.
Data Security
Technical Safeguards
-Encryption: AES-256 encryption for stored data, TLS encryption for transmission
-Access Controls: Multi-factor authentication and role-based permissions
-Monitoring: Comprehensive audit logging and security monitoring
-Backups: Regular encrypted backups with secure storage and disaster recovery
Organizational Safeguards
-Staff Training: Regular GDPR and data security training for all team members
-Clear Procedures: Documented processes for handling personal data
-Regular Reviews: Ongoing assessment and improvement of security measures
-Incident Response: Clear procedures for addressing security issues
Vendor Security
All technology partners maintain:
SOC 2 Type II and/or ISO 27001 security certifications
Enterprise-grade security controls and monitoring
Regular security audits and compliance assessments
Immediate incident notification procedures
Cookies and Website Technology
Our website uses cookies and similar technologies to:
-Ensure proper website functionality
-Remember your preferences and settings
-Analyze website usage to improve performance (anonymized data)
-Provide relevant content and job recommendations
Types of Cookies:
-Essential cookies: Required for website functionality
-Analytics cookies: Help us understand website usage
-Preference cookies: Remember your settings and choices
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Contact Us and Complaints
For Data Protection Requests or Questions
Email: hello@rework.ie
Address: The Old Station House, 15a Main Street, Blackrock, Dublin A94 T8P8
We're committed to addressing your questions and concerns promptly and professionally.
Complaints Process
1. Contact us first - We're committed to resolving issues quickly
2. We'll investigate and respond within 30 days
3. Still not satisfied? Contact the Data Protection Commission
Data Protection Commission (Ireland)
Phone: +353 57 8684800
Email: info@dataprotection.ie
Website: www.dataprotection.ie
Changes to This Policy
We may update this policy to reflect changes in our services, technology, or legal requirements.
When we make significant changes:
-We'll update the "Last Updated" date
-We'll notify you by email if we have your contact information
-We'll provide clear information about what's changed
-We'll give you options to opt out of new uses where applicable
Links to Other Websites
We may include links to third parties on our website. We do not endorse or approve their privacy policies - please review them before sharing personal data.
Re:work - Professional HR Recruitment Services
This policy demonstrates our commitment to protecting your privacy while providing excellent recruitment services enhanced by modern technology.
Last Updated: September 2025